All orthodontic assistants must be properly trained and educated in working with the tools and equipment used in an orthodontic office, as well as working with patients. These team members should be well-versed in instrument and dental laboratory disinfection and best practices and sterilization to ensure the health and safety of all patients.

Additionally, all assistants should be well-trained in working directly with patients, exhibiting a professional and trustworthy chairside manner, knowledge of the patient’s treatment history and plan, and the ability to listen and manage patient expectations.

Dr. Stosich can assist your clinic in designing a patient schedule that will maximize clinical efficiency, while at the same time minimizing patient wait times. This helps ensure treatment schedules stay on track, and ensures patient satisfaction.

One area that cannot be overlooked is the importance of privacy and confidentiality for every patient you treat. Adhering to HIPAA guidelines, the Health Information Privacy and Accountability Act, protects your patient’s health information. The privacy of your patients should be taken into account in every aspect of your practice, from clinic design, to administrative safeguards.